function automateProvision(user) {
  const zendesk = new ZendeskAPI(config);
  const iam = new IAMSystem(config);
  
  // Validate user data
  if (!validateUserData(user)) {
    throw new Error('Invalid user data');
  }
  
  // Provision accounts in parallel
  return Promise.all([
    zendesk.createUser(user),
    iam.provisionAccess(user)
  ]).then(results => {
    // Log successful creation
    console.log('User provisioned successfully');
    return {
      zendeskId: results[0].id,
      iamId: results[1].id,
      timestamp: new Date()
    };
  });
}
Zendesk Implementation Partner & Technology Qualified Partner

HR Leaders Shouldn't Need Permission to Get Things Done

We build technical solutions that put power back in your hands. Automate onboarding, eliminate ticket queues, and reclaim time to support your company innovators

No More Waiting. No More Tickets. No More Friction.

Four ways we eliminate the bottlenecks that keep HR leaders stuck waiting for IT approvals.

Automated Onboarding

Self-service portals that let HR provision access without IT gatekeeping.

  • 90-Second User Provisioning
  • Self-Service IAM+
  • Complete Form Suite
Learn more

Zendesk Implementation

Leading Zendesk architecture that handles complex workflows without breaking.

  • Production-Scale Architecture
  • Custom Middleware
  • Zero-Downtime Optimization
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HRIS Integrations

Connect your HRIS systems for a true 360 degree view and action panel

  • Bi-Directional Data Sync
  • Real-Time Employee Updates
  • Cross-Platform Automation
Learn more

Zendesk Development

Custom apps and automations that make Zendesk work exactly how you need it.

  • Custom Zendesk Apps
  • Advanced Workflow Automation
  • API Integration Solutions
Learn more
Featured Case Study

A Major Motion Picture Studio

We built a comprehensive employee services solution handling 100+ film productions annually, managing onboarding for hundreds of users per production and reducing account provisioning time dramatically.

Key Achievements

100+
Annual Film Productions
85%
Time Reduction
350+
Users Per Production
90s
New Account Provision
View Full Case Study

Account Provisioning Time

Technical Solution

Custom middleware connecting Zendesk with enterprise IAM systems using AWS Lambda for serverless processing and automated workflows, reducing manual provisioning from 20 minutes to just 90 seconds. Each IT engineer or manager-type user becomes 13.3x more mighty who use our system. For a 350 person show this effort would have taken 3 weeks total and now it takes under 9 hours.

Zendesk Partner

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Technology Qualified Partner Badge
"MindCore was incredible to work with! They helped us with a developer project for SupportPie and absolutely delivered. Not only were they highly skilled, but also responsive, meticulous work ethic, and always a step ahead with solutions. Everything was completed on time and with top-notch quality. I highly recommend MindCore for anyone looking for reliable development talent and exceptional problem-solving skills!"
Cassie Green
Owner, SupportPie

No More Waiting. No More Tickets. No More Friction.

Let's talk about turning your biggest onboarding frustrations into 90-second wins. No more chasing IT tickets or waiting for approvals.