function automateProvision(user) { const zendesk = new ZendeskAPI(config); const iam = new IAMSystem(config); // Validate user data if (!validateUserData(user)) { throw new Error('Invalid user data'); } // Provision accounts in parallel return Promise.all([ zendesk.createUser(user), iam.provisionAccess(user) ]).then(results => { // Log successful creation console.log('User provisioned successfully'); return { zendeskId: results[0].id, iamId: results[1].id, timestamp: new Date() }; }); }
We build technical solutions that put power back in your hands. Automate onboarding, eliminate ticket queues, and reclaim time to support your company innovators
Four ways we eliminate the bottlenecks that keep HR leaders stuck waiting for IT approvals.
Self-service portals that let HR provision access without IT gatekeeping.
Leading Zendesk architecture that handles complex workflows without breaking.
Connect your HRIS systems for a true 360 degree view and action panel
Custom apps and automations that make Zendesk work exactly how you need it.
We built a comprehensive employee services solution handling 100+ film productions annually, managing onboarding for hundreds of users per production and reducing account provisioning time dramatically.
Custom middleware connecting Zendesk with enterprise IAM systems using AWS Lambda for serverless processing and automated workflows, reducing manual provisioning from 20 minutes to just 90 seconds. Each IT engineer or manager-type user becomes 13.3x more mighty who use our system. For a 350 person show this effort would have taken 3 weeks total and now it takes under 9 hours.
"MindCore was incredible to work with! They helped us with a developer project for SupportPie and absolutely delivered. Not only were they highly skilled, but also responsive, meticulous work ethic, and always a step ahead with solutions. Everything was completed on time and with top-notch quality. I highly recommend MindCore for anyone looking for reliable development talent and exceptional problem-solving skills!"
Let's talk about turning your biggest onboarding frustrations into 90-second wins. No more chasing IT tickets or waiting for approvals.
Social Media